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Refinancing Roulette: Why Banks Make You Wait And How To Win

Updated: Jul 2

Frustrated man on the phone to his bank
Dealing with Banks !$%*##??*

When you're ready to refinance your mortgage, the last thing you want is to be held up by unnecessary delays from your current bank. Unfortunately, it's a common experience for many borrowers.


The Frustrating Reality

After securing a better deal with a new lender, you submit your discharge request to your existing bank, expecting a smooth transition. Instead, you're met with the retention team, a specialised department in your bank who's sole purpose is to offer you incentives to get you to stay with them. Once you've navigated that hurdle and insisted upon departure you're met with silence or vague responses. Days turn into weeks, and you're left wondering if your request is even being processed. This at times feels like a deliberate tactic some banks use to discourage customers from leaving.


Why Do Banks Do This?

Banks have a vested interest in keeping you as a customer. By delaying the discharge process, they continue to collect interest on your loan, even if you've already agreed to refinance. It's a strategy that benefits them financially, but leaves you in limbo and paying more!


How We Can Help

We specialize in helping clients navigate the refinancing process smoothly and efficiently. We also understand the tactics some banks employ to delay discharges, and we're here to ensure that doesn't happen to you. The layman simply isnt dealing with such matters on a day to day basis and so has no experience with how to best navigate their position.


Our Approach:

Proactive Communication. We liaise directly with your current lender to expedite the discharge process. And when they wont communicate with us, our team provides clear instructions and support, so you know exactly what steps to take.


Don't Let Banks Delay Your Progress

Refinancing should be a step forward, not a drawn-out battle. With us by your side, you can move forward with confidence, knowing that we'll handle the complexities of the discharge process for you.


Contact Us Today

Ready to play Roulette Refinance without the hassle? Reach out to us today, and let's make your refinancing journey as smooth as possible.


Andrew Nott
Andrew Nott

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